MindAxis IT
24/7 IT Support & Infrastructure Management

Keep Your BusinessAlways Running

Comprehensive IT services for multi-site businesses. From help-desk support to cloud infrastructure, we keep the lights on so you can focus on growing your business.

Why Choose MindAxis IT?

We specialize in lean, cloud-first infrastructure that scales with your business growth

24/7 Help Desk
Single pane ticketing system with unlimited remote support seats
Cloud-First Infrastructure
Scalable solutions that grow as you open new locations
Multi-Site Specialists
Perfect for retailers, gyms, healthcare practices with 50-200 endpoints

Industry Expertise

Specialized support for the software and compliance requirements of your industry

Healthcare
HIPAA-compliant IT infrastructure

EMR/EHR Systems

Epic • Cerner • Allscripts • athenahealth • NextGen

Practice Management

Kareo • DrChrono • AdvancedMD • CureMD

Compliance

HIPAA BAAs • Encrypted backups • Audit logging

Legal
Secure document management & compliance

Practice Management

Clio • MyCase • PracticePanther • LawPay • TimeSolv

Document Management

NetDocuments • iManage • Worldox • SharePoint

Security & Ethics

Attorney-client privilege • Encrypted communications

Accounting
Financial software & data security

Accounting Software

QuickBooks • Sage • Xero • FreshBooks • Wave

Tax Preparation

Lacerte • ProSeries • Drake • UltraTax • ATX

Compliance & Security

SOX compliance • PCI DSS • Encrypted file transfers

Retail
POS systems & inventory management

Point of Sale

Square • Shopify POS • Clover • Toast • Lightspeed

Inventory Management

TradeGecko • Cin7 • inFlow • Fishbowl • NetSuite

E-commerce

Shopify • WooCommerce • Magento • BigCommerce

Payment Security

PCI DSS compliance • Secure payment processing

Core Services

Everything you need to keep your IT infrastructure running smoothly

Help-desk & Ticketing
24 × 7 ticket portal & live Microsoft 365 support
Instant Remote Support
Secure, unlimited remote control to fix issues in minutes
Endpoint Management
Zero-touch device policy (Intune-Lite) + optional AD join
Network Infrastructure
Wi-Fi optimisation, VLAN design & firmware lifecycle
Asset Tracking
Lifecycle & warranty database with automated alerts
Automated Patching
OS + app updates without user downtime
Printer Management
Auto-order toner < 20% • Proactive queue fixes & secure-print policy
Compliance & Security
HIPAA, SOX, PCI DSS compliance monitoring & reporting

Software We Support

Expert support for the business-critical applications your team relies on daily

Microsoft Ecosystem
  • Microsoft 365 / Office 365
  • Azure Active Directory
  • SharePoint & OneDrive
  • Teams & Exchange
  • Power Platform
  • Dynamics 365
Google Workspace
  • Gmail & Google Drive
  • Google Meet & Chat
  • Google Workspace Admin
  • Google Vault
  • Chrome Enterprise
  • Google Cloud Identity
Security & Backup
  • CrowdStrike / Defender
  • Acronis / Veeam
  • KnowBe4 Security Training
  • Duo / Azure MFA
  • Bitdefender / Sophos
  • Barracuda Email Security
Business Apps
  • Salesforce / HubSpot
  • Slack / Microsoft Teams
  • Zoom / WebEx
  • Adobe Creative Cloud
  • Dropbox / Box
  • Atlassian Suite
Coming Soon

Client Portal

24/7 access to your IT infrastructure status, support tickets, reports, and more. Manage everything from one secure dashboard.

Real-Time Dashboard
Monitor all your devices, servers, and network status in real-time
Support Tickets
Create, track, and manage support requests with full history
Reports & Analytics
Download security, performance, and compliance reports
Security Monitoring
View security alerts, patch status, and compliance metrics
Maintenance Scheduling
Schedule service appointments and view maintenance windows
User Management
Manage user accounts, permissions, and access controls
Portal Preview
Get a glimpse of what your personalized IT dashboard will look like

IT Dashboard

All Systems Operational
45
Devices Online
2
Open Tickets
98%
Uptime
3
Locations

Interactive dashboard with real-time data

Ready to Experience the Portal?

The client portal is included with all our managed service plans. Get started today and gain complete visibility into your IT infrastructure.

Flexible Pricing for Any Business Size

Choose between OSS-first or Enterprise solutions. Our pricing scales with your business.

MSP Pricing Calculator

3
150
10
140
Total Devices: 30
OSS
Selected
Starter OSS
$399/mo base
Devices:30 / 50
Sites:3 / 5

Included Features:

Zammad • RustDesk Pro • NextDNS • Windows Defender • Script-based patch
OSS
Secure OSS
$899/mo base
Devices:30 / 150
Sites:3 / 15

Included Features:

+ Wazuh SIEM • Velociraptor • Intune-lite • Defender + Wazuh rules
OSS
Enterprise OSS+
$2499/mo base
Devices:30 / 400
Sites:3 / 30

Included Features:

+ Entra ID sync • CrowdSec IDS • OpenSearch SIEM • Full Intune policies
Pricing Breakdown
Base tier (Starter OSS)$399
Monthly Total:$399
Add-on Services
Customize your package with additional services

Est. Monthly $399 — One-Time $15,000

Ready to Get Started?

Contact us today for a free consultation and see how we can transform your IT infrastructure

Get in Touch

+1 650 555 5555
support@mindaxisit.com
Palo Alto, Silicon Valley, CA
Free Consultation
Let's discuss your IT needs